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perspectives'10 - The Art of Payments
June 2-4, 2010
Prague, Czech Republic
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Wednesday June 2
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| 17.00-18.30 |
Welcome Reception Hotel Bar
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| 19.00-22.00 |
Welcome Dinner Restaurant Kogo (outside venue)
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Thursday June 3
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| 07.30-08.30 |
Breakfast
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| 08.30-08.45 |
Welcome
Jan Manten, CEO GlobalCollect
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08.45-08.55
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| 08.55-09.45 |
Opening Keynote
"e-Business, me-Business, we-Business"
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| 09.45-10.30 |
Keynote Session
"Social Commerce - What are we waiting for?"
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| 10.30-11.00 |
Coffee Break
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- - Please choose from parallel merchant workshops presented by the merchants themselves - -
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11.00-11.45
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Choose a Workshop |
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a.
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Rosetta Stone
"Killing fraud: chargebacks: from 3% to .07% - Case Study Rosetta Stone"
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| b. |
Social Gold
Wynn Goodchild
"Monetizing Social Games and Beyond with Virtual Currency"
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| 11.45-12.30 |
Choose a Workshop |
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Direct Wines
"Best Practices Workshop: Card-Not-Present Processing in the USA"
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| b. |
REEL/Pokerstars Paul Tate, Director Business Development & Product Management "How we manage over $1 billion of volume in a Difficult Industry"
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| 12.30-13.30 |
Lunch
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| 13.30-14.00 |
Plenary Session
Jim Lawless, Master of Ceremonies
"Taming Tigers"
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| 14.00-14.45 |
Plenary Session
Shane Happach, VP BD GlobalCollect LatAm
"Driving (in) Traffic in Latin America -
Succeeding in an Emerging Region"
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- - Please choose from parallel merchant workshops presented by the merchants themselves - -
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| 14.45-15.30 |
Choose a Workshop |
| a. |
Travel Guard Worldwide
"Working with Payments in a Complex Corporate Structure"
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| b. |
Symantec Rossini Zumwalt, Sr. Director eCommerce Payment and Risk "A holistic view of the Payment Experience - Elevating payments in your organization"
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15.30-16.00
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Coffee Break
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| 16.00-16.45 |
Choose a Workshop |
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a.
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Financial Times
"Reinventing a Traditional Business Model to adapt to the New Media Landscape"
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| b. |
Travian Games
"Payments and Fraud in the MENA region and Russia - Case Study Travian Games"
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| 16.45-17.30 |
Choose a Workshop |
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a.
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Guthy-Renker
"Adapting multichannel retail to Emerging Markets: Case Study Guthy-Renker India"
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| b. |
Linden Lab (Secondlife.com)
"PCI Compliancy Best Practices - how to handle the Elephant in the Room"
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| 17.30-18.45 |
Hotel Bar Open
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| 19.00-Late |
Dinner and Entertainment at Troja Palace, a 17th century Baroque Castle
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Friday June 4
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| 08.00-09.00 |
Breakfast
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| 09.00-09.10 |
Jim Lawless, Master of Ceremonies
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| 09.10-09.50 |
Keynote Session
Polly A. Bauer, former President/CEO of Home Shopping Network Credit Corporation & Founder of Direct Response Forum
"Your future is in the cards."
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- - Please choose from parallel merchant workshops presented by the merchants themselves - -
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| 09.50-10.35 |
Choose a Workshop
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| a. |
Merchant Round Table Moderators Paul van Alfen, BDM GlobalCollect EMEA and Mike Carlo, BDM GlobalCollect North America
"Doing business in high-value goods and services - What e-commerce merchants can learn from the online travel industry"
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| b. |
Snapfish by HP
"The Business Case for a New Payment Method - Case Study Konbini Japan"
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| 10.35-11.00 |
Coffee Break
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| 11.00-11.10 |
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| 11.10-11.55 |
Plenary Session Tom Donlea, Executive Director Merchant Risk Council "Stemming the tide of international eCommerce fraud."
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| 11.55-12.40 |
Plenary Session
"Entering the Asia Pacific Region: How far is your reach?"
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| 12.40-12.50 |
Closing Words
Jan Manten, CEO GlobalCollect
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| 13.00-14.30 |
Closing Lunch at Municipal House, a major civic, architectural and political landmark of the Czech Republic
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| 14.30-Onwards |
Prague highlights: Historic tram ride, visit to Prague Castle, historic riverboat ride, guided city tour.
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